Cloud Administrator - Jira/Confluence

Responsibilities :

- Acquaintance with Agile methodologies and cloud-based project management tools.

- Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.

- Considerable experience in integrating Jira and Confluence with third-party tools.

- Ensures effective communication across the department and geographically dispersed teams, including identifying new skills, skills gaps, and working to improve overall team knowledge.

- Owns and manages the users' access permissions per security guidelines.

Requirements :

- Extensive expertise in analysing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.

- Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.

- Proficient in cost optimisation by identifying and substituting unnecessary plugins with cloud-native features.

- Extensive experience and understanding of migrations from on-premises to cloud and cloud-to-cloud

environments.

- Excellent communication at all levels, can clearly articulate plans verbally (comfortable presenting) and in written form.

- Exceptional analytical and troubleshooting skills in a cloud-based setting.

- Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimise manual workload.

- Strong knowledge in creating reports on Jira Dashboards and EazyBI.

- Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.