Description :

Job Title : Lead-to-Order (L2O) and & quote-to-cash & Q2C Business Systems Analyst Salesforce.

Experience : 5+ years.

Location : Remote.

Employment Type : Full-time.

Role Overview :

We are looking for a Lead-to-Order (L2O) Business Systems Analyst to join our GTM Systems practice.

This role is ideal for someone passionate about sales operations, marketing technology, business process optimization, and Salesforce-based solutions.

You will play a key role in designing and enabling end-to-end Lead-to-Order journeys, working closely with Sales, Marketing, Finance, and Technology stakeholders to support scalable growth.

Key Responsibilities :

- Own and enhance Lead-to-Order business processes, ensuring alignment between business objectives and system capabilities.

- Translate stakeholder goals into clear business and functional requirements, driving solution design and delivery.

- Design, configure, and where required, hands-on build Salesforce functionality and related GTM systems.

- Support and scale sales processes across lead management, opportunity lifecycle, quoting, and order flow.

- Manage delivery of projects and enhancements within your portfolio, with clearly defined success metrics.

- Collaborate within GTM Systems and cross-functional teams to improve tools, processes, and system consistency.

- Participate in discovery of new capabilities, conduct impact analysis, and recommend tooling or architectural changes.

- Ensure strong security, governance, and data protection practices across systems.

- Support agile delivery, iterative improvements, and long-term system maintainability.

Required Skills & Experience :

- Strong experience balancing stakeholder needs, business objectives, and technical constraints.

- Proven ability to document business processes, functional requirements, and success metrics.

- Hands-on experience implementing and supporting Salesforce Sales Cloud and related GTM tools such as :

- Salesforce CPQ.

- LeanData.

- Outreach, Gong, or similar sales enablement platforms.

- Deep understanding of Lead-to-Order (L2O) processes and revenue workflows.

- Strong communication skills with the ability to translate business needs into technical solutions.

- Ownership mindset, collaborative approach, and comfort working in ambiguity.

- Ability to build trusted relationships and resolve conflicts constructively.

Certifications :

At least one Salesforce certification, such as :

- Salesforce Administrator.

- Salesforce Certified CPQ Specialist.

- Salesforce Business Analyst Certification.

- Salesforce Sales Cloud Consultant Certification.