CleverTap - DevOps Engineer - IAC Terraform

What will you do :

- Execute standard operating procedures designed to ensure platform security and availability

- Recommend and implement improvements towards standard operating procedures

- Execute planned stories where the implementation is straightforward

- Participate in platform architecture development discussions

- Work with members from rest of the engineering team and customer success

- Work with vendor support teams to solve issues

What are we looking for?

Must have :

- 5+ years of hands-on experience in DevOps, with a focus on Azure cloud infrastructure and tools.

- Infrastructure as Code (IaC): Proven experience in provisioning and managing infrastructure using Terraform or Bicep in production environments.

- On-Call Support: Hands-on experience with production incident handling and being part of on-call rotations.

- Containerization: Expertise in packaging and deploying applications using Docker.

- Familiarity with orchestrating containers using Azure Kubernetes Service (AKS) or Kubernetes.

- CI/CD Pipelines: Experience in automating build and deployment pipelines using tools like Azure DevOps, Jenkins, Bamboo, or TeamCity.

- Monitoring & Observability: Experience in implementing and managing monitoring systems like Azure Monitor, Prometheus, Grafana, or equivalent tools to ensure service health.

- Web Servers: Experience with HTTP web servers such as Apache, Nginx, Tomcat, or Jetty.

- Networking Concepts: Solid understanding of at least four of the following:

- DNS mechanics and configuration

- TCP handshake process

- IPtables filtering

- TCP states and their significance

- Analyzing TCP traffic

- Routing, switching, subnets, VPN, and NAT.

- Configuration Management: Hands-on experience with at least one configuration management tool such as Ansible, Puppet, Chef, or Salt.

- Azure-Specific Expertise: Practical experience in provisioning, maintaining, and managing at least five of the following Azure resources:

- Virtual Networks (VNets), Gateways, Subnets, Route Tables, and Network Security Groups.

- Azure Scale Sets, Virtual Machines, and Auto Scaling configurations.

- Azure Batch and job management (Pools, Jobs, and Applications).

- Azure Blob Storage and policies.

- Azure DevOps Pipelines (CI/CD).

- Azure Role-Based Access Control (RBAC) and Identity Management.

- Application Gateway and Load Balancers.

- Linux Systems Administration: Proficiency in managing packages and configurations on GNU/Linux distributions: Installing packages, configuring services, managing service states, debugging startup issues, and analyzing system logs.

- Familiarity with disk management and debugging.

- Understanding of at least one init system (e.g., system, Upstart).

- HTTP Protocols: Knowledge of HTTP headers, request/response lifecycle, and troubleshooting.

- Soft Skills: Strong communication and collaboration abilities.

- Effective articulation of issues with team members and external vendors/support personnel.

- This role requires a proactive individual with a deep understanding of Azure DevOps practices, strong technical foundations, and excellent problem-solving skills.

Good to Have :

- Microsoft Certified: DevOps Engineer Expert

Who will you report to: Director - DevOps

Measure of Success :

- Understanding of standard operating procedures

- Ability to clearly communicate issues to interested parties

- Demonstrate continuous learning by successfully passing applicable certifications