Job Title : Tech Support Engineer (Linux)

Experience : Experience in the role of Software and Hardware Infrastructure implementation and support

Location : Indore, MP Work from office (Also included extensive onsite Travel to International locations)

Education Qualification : BE (IT/Computers), MCA

Roles and Responsibilities :

- Identify Hardware and Software requirements related to Product Implementation

- Keep yourself updated with latest trends in Hardware and Software Infrastructure

- Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture

- Design network security as per the requirement of customer

- Design and deploy Hardware, Software and Application monitoring tools

- Use automation for deployments and system upgrades

- Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs

- Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications

Must Have Skills :

- Linux

- Linux Virtualization KVM/Oracle Virtualization

- Experience in Ansible, Python, Shell Scripting

- Experience in using monitoring tools like Nagios etc