Citrin Cooperman - Dynamics 365 CRM Functional Lead/Solution Architect - Power Pages

About the Role :

Key Responsibilities :

- Design, configure, and implement Power Pages portals to enhance customer and partner engagement.

- Translate complex business requirements into scalable, secure, and high-performing CRM solutions.

- Define and execute CRM strategy, roadmap, and governance frameworks in collaboration with stakeholders.

- Provide solution design oversight, enforce best practices, and mentor delivery teams.

- Drive integration strategies with Dataverse, Azure services, and third-party applications.

- Ensure solution compliance with security, performance, and data governance standards.

Qualifications & Skills :

- 8+ years of proven experience with Dynamics 365 CRM (Customer Service, Sales, and related modules).

- Hands-on experience with Dataverse, Azure integrations, and solution architecture.

- Ability to bridge the gap between business and technology with strong stakeholder engagement and communication skills.

- Demonstrated experience in leading solution design and delivery teams.

- Knowledge of governance, compliance, and CRM best practices.