- Certificates required: Platform Developer I, II and Omni studio Developer is preferred.

- 5+ years' experience with Apex (Triggers, Classes, and Batch Classes) & Visualforce pages.

- Experience with Salesforce Lightning Interface: Lightning/Flexi Page, Lightning Component (AURA), Lightning Web Component, Knowledge of Lightning System.

- Experience implementing Salesforce with other applications using API's (SOAP/REST/BULK/.)

- Declarative development: Flows, Process Builder and Workflows.

- Experience in Velocity card UI framework and Architecture (Digital and Service Layer)

- Experience with Foundations of Omni studio (Omni script, Data raptor, Flex Card, Integration Procedure) is highly desired.

- Ability to demonstrate applications and solve technical problems.

- As a key contributor on a project team, guide customers through the implementation of Salesforce solutions.

- Responsible for solution design & documentation.

- Lead Customer-facing Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements.

- Perform fit-gap analysis between Salesforce functionality and client requirements.

- Document business requirements as part of the Technical Design Document in collaboration with Technical Architect.

- Ensure acceptance criteria are defined for each story and own the design.

- Develop training curriculum and deliver training sessions to the solution's end users.

- Work with a Project Manager to manage a project to scope, budget, and timeline expectations.