We are looking for a Salesforce Data Cloud Specialist to help us build and optimize our customer data ecosystem using Salesforce Data Cloud, AWS Redshift, and Marketing Cloud.

The ideal candidate will have 3+ years of experience working with Salesforce data platforms and exposure to AWS Redshift, data modeling, and marketing automation. This role is instrumental in driving our data-driven personalization initiatives while ensuring all practices are aligned with CIMETs ISO 27001 information security management objectives and data governance standards.

Key Responsibilities :

Salesforce Data Cloud Management :

- Configure, maintain, and optimize Salesforce Data Cloud components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Identity Resolution.

- Build and manage data ingestion pipelines from multiple sources including AWS Redshift, Salesforce Marketing Cloud, and internal operational systems.

- Maintain data accuracy, schema integrity, and ingestion health through regular validation and monitoring.

Data Integration & Activation :

- Integrate Data Cloud with Salesforce Marketing Cloud and Sales Cloud for real-time segmentation and activation.

- Design and optimize data pipelines and ETL/ELT processes between Redshift and Salesforce ecosystems.

- Enable data synchronization for audience targeting, personalized campaigns, and performance tracking.

Customer 360 & Segmentation :

- Develop a unified customer view by leveraging identity resolution and behavioral data models.

- Define and build customer segments based on demographic, transactional, and engagement data.

- Collaborate with marketing and analytics teams to drive data-backed campaign strategies.

Governance, Security & Compliance :

- Ensure that all data management and processing activities comply with ISO 27001 controls, GDPR, and organizational data security policies.

- Support implementation of data classification, consent management, and audit readiness processes.

- Collaborate with the Information Security and Data Governance teams to maintain documentation, data lineage, and risk registers related to customer data handling.

Reporting & Optimization :

- Partner with analytics and BI teams to create insights and dashboards from unified datasets.

- Contribute to ongoing process improvements to enhance data accuracy, activation speed, and governance alignment.