Position Overview :

The DevOps Lead will own the engineering practices, tooling, and automation patterns that allow application teams to build, test, deploy, and operate software reliably at scale.

The role is expected to combine deep technical execution with leadership, coaching, governance, and cross-functional collaboration across engineering, architecture, infrastructure, cybersecurity, and operations.

Key Responsibilities :

- Lead the design, implementation, and continuous improvement of DevOps standards, CI/CD pipelines, release automation, and deployment governance across engineering teams.

- Build and optimise automated build, test, security scan, and deployment pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or equivalent platforms.

- Drive Infrastructure as Code adoption using Terraform, Ansible, CloudFormation, Helm, or similar technologies to create reusable, governed, and repeatable environments.

- Lead containerisation and orchestration practices using Docker, Kubernetes, and managed cloud services across AWS, Azure, or GCP environments.

- Establish observability practices across logs, metrics, traces, dashboards, alerts, and operational runbooks using tools such as Prometheus, Grafana, ELK/EFK, Datadog, Splunk, or OpenTelemetry.

- Embed security and compliance into the delivery lifecycle, including secret management, vulnerability scanning, policy-as-code, image scanning, access control, and least-privilege cloud permissions.

- Champion SRE practices including SLIs, SLOs, error budgets, incident response, post-incident reviews, capacity planning, resilience engineering, and automation to reduce manual toil.

- Partner with application teams to improve engineering productivity, deployment frequency, release quality, environment stability, and developer self-service capabilities.

- Provide technical leadership, mentoring, code reviews, standards definition, and hands-on problem solving for DevOps engineers and application teams.

- Drive cloud cost optimisation, platform efficiency, environment hygiene, and operational governance across non-production and production workloads.

Qualifications :

- 12 - 15 years of experience across DevOps, SRE, platform engineering, cloud engineering, release engineering, or infrastructure automation, with at least 2 years in a lead or senior technical ownership role.

- Strong hands-on experience with CI/CD tooling, source control, branching strategies, release orchestration, artefact repositories, environment promotion, and deployment governance.

- Deep knowledge of cloud infrastructure, networking, identity and access management, security controls, monitoring, backup, resilience, and disaster recovery patterns.

- Proficiency in scripting and automation using Python, Bash, PowerShell, Groovy, or similar languages.

- Strong understanding of Kubernetes, Docker, Helm, service mesh concepts, container registries, image hardening, and cloud-native deployment patterns.

- Experience implementing DevSecOps practices including automated security testing, software composition analysis, vulnerability remediation, secrets management, compliance reporting, and audit readiness.

- Ability to work with distributed teams, influence engineering standards, manage technical stakeholders, and communicate clearly with both senior leaders and hands-on engineers.

- Experience in financial services, insurance, regulated environments, or enterprise technology organisations is preferred.

Leadership Expectations :

- Act as the technical authority for DevOps engineering practices, setting clear standards and driving adoption across teams.

- Coach engineers on automation-first delivery, operational excellence, secure engineering, and reliability mindset.

- Translate strategic delivery goals into practical platform roadmaps, tooling improvements, measurable engineering outcomes, and continuous improvement initiatives.

Success Measures :

- Improved deployment frequency, release predictability, pipeline automation, and lead time for change.

- Reduced manual deployment effort, environment drift, incident recurrence, and mean time to recovery.

- Higher adoption of standardised CI/CD, IaC, observability, DevSecOps, and self-service engineering capabilities across teams.

As Head of PMO Capability for Chubb India, I find my role inspiring to be working with senior leaders and key decision makers, exciting to collaborate with cross-functional and multi-cultural teams, and energizing to work in an inclusive environment....