Job Opening : Chief Information Security Officer (CISO)

Location : Thane

Employment Type : Full-Time | Senior Leadership

Department : Security & Compliance

About Our Client :

Our client is a global leader in AI/ML-powered Customer Engagement and Experience Platforms (CEE).

They are dedicated to revolutionizing how B2C brands interact with their customers through state-of-the-art SaaS products that drive personalized engagement across the entire customer journey. Trusted by 5,000+ enterprise brands in 18 countries (including over 70% of Indias unicorns), our client combines global influence with a local touch.

Engineering at Our Client :

At our client, engineers directly shape engagement, conversions, revenue, and customer retention.

The team thrives on solving complex challenges of scaling high-performance systems, leveraging cutting-edge technologies such as Kafka, Storm, RabbitMQ, Celery, RedisQ, GoLang, all deployed on AWS and GCP.

Here, youre not just solving problems-youre setting industry benchmarks.

Culture & Recognition :

Our client has been recognized as a Great Place to Work for three consecutive years. They foster a people-centric culture where collaboration, curiosity, and innovation are celebrated.

Every employees voice matters, making you feel like part of a family rather than just an employee.

Global Presence :

Headquarters : Mumbai

Presence : 10 countries including the US and Germany

Clients : 5,000+ enterprise brands worldwide

Why Join Our Client?

- Work on cutting-edge AI/ML-powered SaaS products

- Impact millions of end-users across industries

- Be part of a fast-paced, innovative, and collaborative team

- Growth-oriented environment with recognition and support

About the Role :

Were looking for an experienced and visionary Chief Information Security Officer (CISO) to lead our company-wide information security strategy.

As a key member of the senior leadership team, youll be responsible for protecting our systems, data, and applications while aligning security initiatives with our business goals.

This role requires a strong leader with deep technical expertise, a strategic mindset, and a passion for building secure, scalable, and compliant environments-especially within fast-paced, SaaS or technology-driven companies.

Key Responsibilities :

Strategic Leadership :

- Define and drive the overall information security vision, strategy, and roadmap

- Provide executive-level guidance on risk management, compliance, and emerging threats

- Embed security best practices into business operations through cross-functional collaboration

Risk & Security Program Management :

- Develop and enforce comprehensive security policies, standards, and procedures

- Lead enterprise-wide risk assessments, threat modeling, and vulnerability analysis

- Monitor and respond to security threats, alerts, and reports in real time

Incident Response & Recovery :

- Lead the development and execution of incident response strategies and playbooks

- Oversee security investigations and coordinate cross-functional remediation efforts

- Act as point-of-contact for stakeholders and regulators during security events

Compliance & Audit :

- Ensure compliance with frameworks and regulations like ISO 27001, GDPR, SOC 2, etc.

- Support internal and external audits, and drive closure of any findings

- Maintain comprehensive documentation of security policies and incident history

Security Awareness & Culture :

- Promote a culture of security through ongoing training and awareness programs

- Collaborate with department leaders to ensure security is part of everyday practices

Technical Leadership :

- Oversee the implementation and management of tools like SIEM, IDS/IPS, firewalls, and encryption

- Conduct regular penetration testing and vulnerability assessments

- Stay ahead of industry trends and technologies to continually improve defenses

Application Security Oversight :

- Partner with engineering teams to integrate security into the SDLC

- Lead secure code reviews, vulnerability assessments, and application threat modeling

- Define and enforce secure coding standards; train teams on AppSec best practices

What Were Looking For :

Education & Certifications :

- Bachelors degree in Computer Science, Information Technology, Cybersecurity, or related field

- Advanced certifications preferred : CISSP, CISM, OSCP, CEH, or equivalent

Experience :

- 12+ years in information security, with leadership in enterprise environments

- Strong background in SaaS or technology-led companies

- Proven ability to align security programs with business strategy

Skills & Competencies :

- Deep knowledge of security frameworks (NIST, ISO 27001) and compliance standards (GDPR, SOC 2)

- Expertise in cloud security (AWS, GCP, or Azure)

- Strong communication and leadership skills to influence at all levels

- Hands-on experience with security tools (SAST, DAST, SIEM, IDS/IPS, encryption)

- Analytical and data-driven approach to problem-solving