Minimum Education Required :

- Bachelor's Degree in Technology / Engineering in Computer Science / Information Technology / Electronics & Communications Engineering (or) Master of Computer Applications (MCA) (or) Master of Science in Computer Science / Information Technology from a reputed Institute or equivalent.

- Master's Degree in Technology / Engineering is preferable.

- CERTIFICATIONS: Certifications in IT Infrastructure / Hardware / Software / DBMSs / Networks / Virtualizations / Cloud Infrastructures / Cyber Security etc from reputed Organizations / OEMs is an add advantage.

- Should have a minimum of 18 years of experience in Configuration, Administration & Maintenance of all the Devices related to entire IT Infrastructure (Data Centre operations - Servers / Fire Walls / Network and Related Devices / Storage / Cyber Security / Virtual Desktop Infrastructure / Mail Servers / Cloud Hosting).

- 5 years of such experience should be in Managerial Cadre.

- Should have good exposure /experience in Linux & MS-Windows server Administration / Oracle, MS-SQL Plus & PostgreSQL DBMSs / DevOps CI/CD Platform preferably GitLab.

- Excellent written and verbal communication skills, client-interaction, and internal communication skills.

Technical Expertise :

- Proven experience managing on-premise Data Center infrastructureincluding high-end physical servers, enterprise storage, gateway firewalls, and core switches.

- Experience in hosting and administering applications on Linux and Windows platforms.

- Should have experience on web servers like Apache Tomcat, IIS, etc.

- Deep understanding on UTM/NGW Firewalls, Web Application Firewall Endpoint Protection, Load Balancers, Switches & Routers.

- Knowledge in Database Administration (server-level) like Oracle, PostgreSQL, and Microsoft SQL Server.

- Deep knowledge of VMware virtualization, including vCenter, ESXi, resource pools, and VM lifecycle management.

- Experience with backup strategies, tools, and periodic restoration testing.

- Disaster Recovery operations and conducting DR drills.

- Comprehensive expertise in Application, Database, and Data Center Security, including implementation of secure architecture, access controls, encryption, and vulnerability management, with a strong focus on compliance with industry standards and frameworks such as ISO 27001, CIS Benchmarks, NIST, and OWASP.

- Proficient in AWS cloud operations - EC2, RDS, S3, IAM, VPC, CloudWatch, and cost optimization.

- Familiarity with GitLab DevOps CI/CD pipelines and infrastructure automation.

- Experience managing Virtual Desktop Infrastructure (VDI) environments and thin clients.

- Experience on DNS, DHCP, NFS, FTP, NPS, NTP, Samba, SNMP, VPN, IPsec VPNs, LDAP and Active Directory.

- Working knowledge of end-user computing support including desktops, laptops, and AV/conference room equipment.

- Should be technical competent to cover components such as Routers, Switches, SAN Switches, VLANs, Load-Balancers, Firewalls, WAN optimization, Routing Protocols, Multicast, QOS, Network Management platforms.

- This is not an exhaustive list but is intended to demonstrate the complexity and range of components that make up the IT Infrastructure / Network / Data Centre portfolio.

Leadership & Project Management :

- Ability to lead a multi-disciplinary technical team and manage project execution end-to-end.

- Skilled in vendor coordination, procurement planning, and contract management.

- Strong planning, documentation, and stakeholder communication skills.

- Familiarity with ITIL processes - incident, change, and asset management.

- Track record of delivering infrastructure upgrades, cloud migrations, and process automation projects.

Soft Skills :

- Strong analytical and troubleshooting capabilities.

- Effective communicator and cross-functional collaborator.

- High ownership, accountability, and problem-solving mindset.

- Capable of team mentoring, performance tracking, and resource planning.

Roles And Responsibilities :

- Oversee the operations of on-site data center infrastructure, including physical servers, storage systems, firewalls, and switches, ensuring 247 availability of the entire IT infrastructure.

- Ensure the reliable hosting of enterprise applications on Linux and Windows environments, adhering to strict SLAs.

- Lead database operations teams for Oracle, PostgreSQL, and MSSQL at the infrastructure level.

- Administer and maintain VMware virtualization infrastructure, ensuring uptime, performance, and optimal resource utilization.

- Define and enforce backup and restore policies across platforms, ensuring backup integrity.

- Plan and conduct disaster recovery (DR) drills in coordination with teams, validating DR readiness.

- Manage AWS cloud infrastructure, including provisioning, monitoring, optimization, and security management.

- Oversee and implement DevOps workflows using GitLab for CI/CD automation and deployment efficiency.

- Manage VDI infrastructure, ensuring secure, scalable, and responsive remote desktop experiences.

- Supervise support for all endpoint devices, including desktops, laptops, and AV equipment in conference rooms.

- Lead a cross-functional team comprising managers and technical staff, allocating work, monitoring performance through KPIs, and building team capabilities.

- Maintain and regularly update documentation on infrastructure topology, standard operating procedures (SOPs), and compliance requirements.

- Coordinate with audit teams to ensure consistent compliance with IT security standards.

- Ensure prompt resolution of IT incidents and requests in collaboration with application and security teams.

- Drive continuous improvement in IT service delivery, infrastructure efficiency, and system availability in line with SLAs.

- Perform IT infrastructure sizing for hardware requirements, and maintain records of licenses, expiry dates, and AMCs for all IT infrastructure.

- Possess in-depth knowledge of the design and functionality of all major components of IT infrastructure, network infrastructure, and data center (including Layer 2 & 3 and network virtualization).

- Follow best practices for the installation and maintenance of IT infrastructure.

- Manage data centre access, both physical and logical.

- Monitoring of Security posture and timely incident reporting.

- Address any dynamic requirements related to CGG IT infrastructure and fulfill tasks assigned by the reporting manager and others.

- Handle tasks assigned by Higher authorities.