Capgemini - ServiceNow Administrator

Note : Women Candidates Preferred

Description :

- Administer and maintain the ServiceNow platform, including user access, roles, and permissions.

- Configure ServiceNow modules such as Incident, Problem, Change, Asset, CMDB, and Service Catalog.

- Maintain workflows, business rules, UI policies, client scripts, and scheduled jobs.

- Check for regular platform upgrades and patches.

- Create and maintain documentation for configurations, processes, and procedures.

- Monitor the integration errors for the inbound/outbound for ServiceNow environments.

Primary skills :

- A very good exposure to ITIL process, specifically incident, change and problem management

Secondary Skills :

- People and stakeholder management

Good to have Skills :

- Passionate about DevOps and automation

- Must possess good communication skill.

Required Certification :

- ServiceNow Certified System Administrator (CSA) certification.