We are seeking a seasoned Business Continuity & Disaster Recovery Specialist with 6+ years of hands-on experience to take ownership of BCDR initiatives within our mission-critical Salesforce ecosystem.

This remote role is pivotal in ensuring the platform's resilience, safeguarding data, and mitigating risks. The ideal candidate will blend deep technical expertise with a strategic mindset to design and implement robust recovery strategies, ensuring compliance with industry standards and directly influencing our operational stability.

Key Responsibilities :

- Design, implement, and manage comprehensive data protection strategies utilizing a combination of Salesforce Data Recovery tools, third-party backup solutions, and native data export services. Define and execute RPO/RTO (Recovery Point Objective/Recovery Time Objective) metrics for all critical data.

- Perform technical risk assessments on Salesforce integrations (AppExchange packages, REST/SOAP APIs, and custom builds) to identify single points of failure.

- Define detailed Standard Operating Procedures (SOPs) for failover and fallback, and collaborate with the Architecture team to automate or re-architect non-resilient systems.

- Ensure strict compliance with business continuity standards, data protection regulations (GDPR, CCPA), and industry frameworks such as ISO 22301. Develop and maintain technical documentation for audit and compliance readiness.

- Partner with Salesforce administrators, security teams, and business stakeholders to plan, execute, and validate resilience exercises, including tabletop drills and full-scale disaster recovery tests.

- Establish and maintain continuous monitoring and alerting for system health, data integrity, and security vulnerabilities that could impact business continuity.

Required Skills & Qualifications :

- 6+ years of hands-on experience in business continuity, disaster recovery, and data protection strategies.

- Deep technical knowledge of the Salesforce data model, security settings, and Governor Limits as they pertain to data protection.

- Proven experience with Salesforce integrations, including AppExchange, APIs, and custom builds.

- Strong ability to collaborate effectively with Architecture, Security, and cross-functional teams.

- A solid understanding of business continuity frameworks and practical resilience planning.

- Expertise in Salesforce data management and recovery tools.