Business Analyst - Supply Chain Integration

Description :

Job Category : Business Analyst

Job Type : Full Time

Job Location : anywhere in India

Years of Experience : 4-10yrs

We are seeking an experienced Supply Chain Integration Business Analyst with a strong foundation in business process analysis, Cleo Integration Cloud (CIC), and ERP systems.

In this role, you will be responsible for aligning platform integrations with core business processes across supply chain, order management, finance, and logistics.

You will act as a strategic liaison between business stakeholders, technical teams, and trading partners to ensure smooth, scalable, and efficient data flow across the organization.

This position is ideal for someone who understands the why behind the data not just how it moves, but how it supports and improves end-to-end business operations.

Key Responsibilities :

- Analyze and document existing business processes that depend on EDI workflows, identifying areas for automation and improvement.

- Translate business requirements into functional specifications for EDI integrations using Cleo Integration Cloud and ERP systems.

- Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows support operational goals.

- Lead business process mapping and gap analysis to ensure alignment between internal systems and external partner requirements.

- Serve as the business process expert in integration projects involving ERP systems (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics).

- Ensure data integrity and compliance between Cleo-integrated systems and core business applications.

- Monitor, troubleshoot, and continuously improve EDI processes to reduce errors, delays, and manual interventions.

- Maintain documentation of business workflows, EDI mappings, partner specs, and exception handling procedures.

- Work with IT and business leaders to assess the impact of requirement changes on operational workflows and KPIs.

Required Qualifications :

- 4+ years of experience as a Business Analyst or Integration Analyst with focus on business processes and EDI.

- Strong working knowledge of Cleo Integration Cloud (CIC) including Cockpit monitoring and Studio configuration.

- Hands-on experience analyzing and improving business processes related to order-to- cash, procure-to-pay, and logistics operations.

- Familiarity with ERP systems such as SAP, NetSuite, Oracle, Infor, or Microsoft Dynamics.

- Solid understanding of EDI standards (X12, EDIFACT) and how they relate to business operations.

- Solid understanding of API Integration flowsand how they relate to business operations.

- Ability to bridge technical and business teams, clearly translating needs and constraints in both directions.

- Excellent problem-solving skills and ability to analyze process bottlenecks.

- Experience with process documentation, flowcharts, and stakeholder communication