Job Title : Business Analyst - Payments Domain (PEGA, SWIFT)

Location : Mumbai

Experience : 8+ years (Payments domain expertise required)

Role Overview :

We are looking for an experienced Business Analyst with strong knowledge of the Payments domain, including SWIFT messaging standards and ISO 20022, and familiarity with PEGA workflows. The BA will act as a bridge between business stakeholders and technical teams, ensuring requirements are clearly defined and implemented effectively.

Key Responsibilities :

- Gather, analyze, and document business requirements for payment processing systems and workflows.

- Work closely with stakeholders to understand business needs and translate them into functional specifications.

- Collaborate with PEGA developers to design and validate workflows and case management solutions.

- Define requirements for SWIFT message integration (MT/MX formats) and compliance with payment standards.

- Support Python-based application development by providing clear functional requirements and use cases.

- Conduct gap analysis, impact assessment, and feasibility studies for new features and enhancements.

- Prepare detailed process flows, user stories, and acceptance criteria.

- Facilitate workshops, UAT sessions, and stakeholder sign-offs.

- Ensure compliance with regulatory and security standards in payment systems.

Required Skills :

- Payments Domain Expertise : Knowledge of payment systems, clearing, settlement, SWIFT, ISO 20022.

- PEGA Knowledge : Understanding of PEGA workflows and case management concepts.

- SWIFT Messaging : Familiarity with MT/MX message formats and payment integration.

- Requirements Management : Strong skills in elicitation, documentation, and validation.

- Tools : JIRA, Confluence, MS Visio, Excel.

- Communication : Ability to interact with technical and business teams effectively.

- Agile Methodology : Experience in Agile/Scrum environments.

Preferred Qualifications

- Experience in ISO 20022 migration projects.

- Familiarity with Python-based applications (basic understanding for requirement mapping).

- Knowledge of API integrations and data flows in payment systems.

- Exposure to cloud platforms and DevOps concepts.

Soft Skills

- Strong analytical and problem-solving skills.

- Excellent communication and stakeholder management.

- Ability to work under pressure and manage multiple priorities.