- Experience in requirement gathering, analysis, and in conducting workshops to drive requirements design by engaging Business Technical stakeholders.

- Facilitating the review and approval of requirements from all stakeholders.

- Writing user stories conducting grooming sessions and story walkthroughs.

- Giving demo to the Product Owner and other stakeholders for final sign off.

- Preparation of use case diagrams, UMLs Sequence diagrams, and Visio flows.

- Authoring User Stories, grooming Integration backlog, identify dependencies and sequence the work production.

- Work closely with the team to define the backlog and the sequence of implementation of the backlog.

- Conducting impact analysis of change requests on the existing business flows.

- Help the POs decide the fitment of those change requests into existing business flows without additional development effort.

- Participate in sprint planning, review backlog refinement, and story grooming.

- Perform app, system integration and user acceptance testing.

- Contribute to Production support activities.

- Must have excellent verbal and written communication skills, stakeholder management skills, and experience in working with varied stakeholders (business, IT, vendor, end users, etc.)

Good to have :

- Experience working in MS CRM & 3rd party Integration using Middleware Tools API's

- Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process

- Experience in data analysis and validation with CRM dynamics configuration rules