Business Analyst - Data Integration

Description :

We're looking for a skilled Business Analyst - Data Integrations who can bridge the gap between business operations and technology teams, ensuring smooth, efficient, and scalable integrations. If you're passionate about hospitality tech and enjoy solving complex data challenges, we'd love to hear from you!

Responsibilities :

- Collaborate with vendors to gather requirements for API development and ensure technical feasibility.

- Collect API documentation from vendors; document and explain business logic to use external data sources effectively.

- Access vendor applications to create and validate sample data; ensure the accuracy and relevance of test datasets.

- Translate complex business logic into documentation for developers, ensuring clarity for successful integration.

- Monitor all integration activities and support tickets in Jira, proactively resolving critical issues.

- Lead QA testing for integrations, overseeing pilot onboarding and ensuring solution viability before broader rollout.

- Document onboarding processes and best practices to streamline future integrations and improve efficiency.

- Build, train, and deploy machine learning models for forecasting, pricing, and optimization, supporting strategic goals.

- Drive end-to-end execution of data integration projects, including scoping, planning, delivery, and stakeholder communication.

- Gather and translate business requirements into actionable technical specifications, liaising with business and technical teams.

- Oversee maintenance and enhancement of existing integrations, performing RCA and resolving integration-related issues.

- Document workflows, processes, and best practices for current and future integration projects.

- Continuously monitor system performance and scalability, recommending improvements to increase efficiency.

- Coordinate closely with Operations for onboarding and support, ensuring seamless handover and issue resolution.

Requirements :

- Strong experience in API integration, data analysis, and documentation.

- Familiarity with Jira for ticket management and project workflow.

- Hands-on experience with machine learning model development and deployment.

- Excellent communication skills for requirement gathering and stakeholder engagement.

- Experience with QA test processes and pilot rollouts.

- Proficiency in project management, data workflow documentation, and system monitoring.

- Ability to manage multiple integrations simultaneously and work cross-functionally.

- Experience : Minimum 4 years in hotel technology or business analytics, preferably handling data integration or system interoperability projects.

- Basic proficiency in SQL or database querying.

- Familiarity with data integration concepts such as APIs or ETL workflows (preferred but not mandatory).

- Eagerness to learn and adapt to new tools, platforms, and technologies.

- Hotel Technology Expertise : Understanding of systems such as PMS, CRS, Channel Managers, or RMS.

- Project Management : Strong organizational and multitasking abilities.

- Problem Solving : Analytical thinker capable of troubleshooting and driving resolution.

- Communication : Excellent written and verbal skills to bridge technical and non- technical discussions.

- Attention to Detail : Methodical approach to documentation, testing, and deployment.

- Exposure to debugging tools and troubleshooting methodologies.

- Familiarity with cloud environments (AWS).

- Understanding of data security and privacy considerations in the hospitality industry.