Business Analyst - CyberLife

Role Description :

Key Responsibilities :

- Conduct gap analysis, process mapping, and impact assessments related to changes in the CyberLife system.

- Prepare detailed use cases, test scenarios, and acceptance criteria for UAT.

- Lead or support User Acceptance Testing by coordinating with business testers, executing test scripts, tracking defects, and ensuring timely closure.

- Participate in Agile ceremonies or structured project meetings, providing updates on requirements, risks, and testing readiness.

- Act as a subject matter expert (SME) on life insurance processes, including policy lifecycle, billing, claims, underwriting, and benefits.

- Assist in data validation, legacy data mapping, and policy migration efforts when applicable.

- Translate business needs into functional and non-functional requirements with clarity and detail

Required Skills and Qualifications :

- Strong knowledge of life insurance products, policy administration processes, and regulatory requirements.

- Hands-on experience with CyberLife workflows, segment structures, and business rules.

- Proven ability to document BRDs, FRDs, user stories, process flows, and data dictionaries.

- Experience preparing and executing UAT test cases, with defect tracking and triage.

- Familiarity with mainframe systems, COBOL outputs, VSAM data, and JCL job dependencies from a business/testing perspective.

- Strong interpersonal and communication skills to interact with both technical teams and business users.

- Ability to work independently and handle multiple priorities in a fast-paced environment.

Preferred Qualifications :

- Knowledge of CyberLife de-segmentation logic or data extraction approaches is a plus.