Business Analyst - B2B Domain

We are seeking a highly skilled Business Analyst with 58 years of experience to join our team. The ideal candidate will have a strong background in digital commerce (B2B, B2C, B2B2C) and experience working with AI/ML solutions and back-office systems. You will play a key role in bridging the gap between business stakeholders and engineering teams by gathering, analyzing, and translating business requirements into clear technical specifications.

Key Responsibilities :

- Collaborate with stakeholders to gather, analyze, and document detailed user requirements, specifications, and use cases

- Translate business needs into technical requirements, ensuring alignment between product vision and engineering implementation

- Support product and project teams in planning, prioritizing, and delivering value-driven solutions

- Facilitate workshops, requirement sessions, and design thinking exercises with stakeholders

- Participate in Agile ceremonies including Sprint Planning, Reviews, and Retrospectives

- Create Epics, User Stories, and Acceptance Criteria in AHA and JIRA

- Work closely with cross-functional teams (Product, Design, Engineering, QA) to ensure smooth execution and delivery

- Contribute to the design and optimization of back-office systems and digital commerce platforms

- Perform gap analysis, impact assessments, and data-driven recommendations for process improvements

- Produce clear, concise, and well-organized documentation including BRDs, FRDs, user flows, and reporting specifications

Required Skills & Qualifications :

- Business Analyst Experience, Commerce Experience, AI/ML Experience, Experience with Back-Office Systems

- Bachelor s degree or higher with a minimum of 5 years of experience as a business analyst

- Knowledge of Digital Commerce concepts including B2B, B2C and B2B2C

- Experience developing detailed user requirements, specifications and use cases

- Ability to translate business users requirements into technical requirements to align the engineering team to develop

- Strong working knowledge of relevant Microsoft applications, including Word, Excel, Teams, and PowerPoint

- Working knowledge of Mural, or other design thinking tools

- Working knowledge of AHA and JIRA

- Experience working in Agile development/Scrum concepts (Epics, Stories, Sprint Planning, Retrospectives)

- Highly proficient writing capabilities