Business Analyst - Agentic AI & LLM Domain

Description :

We are seeking a dynamic Business Analyst (BA) with strong expertise in Agentic AI, Generative AI, and LLM-based solutions to bridge the gap between business needs and AI-driven outcomes.

This role involves defining AI use cases, analyzing workflows, designing automation opportunities, and collaborating with AI/ML and engineering teams to deliver intelligent, value-driven solutions using frameworks like LangChain, n8n, and OpenAI APIs.

The ideal candidate has a strong analytical mindset, understands business processes deeply, and can translate them into LLM-enabled agentic workflows that enhance decision-making, customer experience, and operational efficiency.

Key Responsibilities :

- AI Use Case Discovery : Work with stakeholders to identify and define business problems that can be solved using Agentic AI and LLM-driven automation.

- Requirement Gathering & Documentation : Capture functional and non-functional requirements for AI projects - including prompt logic, API integrations, and data governance needs.

- Workflow Design : Map current business processes and reimagine them using intelligent AI agents (LangChain, n8n, RAG systems).

- Solution Collaboration : Partner with AI developers, data scientists, and engineers to design, validate, and test AI-driven workflows.

- Data Analysis & Validation : Analyze structured and unstructured data to evaluate feasibility and readiness for AI solutions.

- Model Evaluation : Assist in evaluating LLM performance through metrics like accuracy, relevance, hallucination detection, and response latency.

- Stakeholder Communication : Translate complex AI concepts into clear business terms and reports for executive teams.

- Change Management : Support user adoption, training, and documentation of AI-driven process transformations.

- Quality & Compliance : Ensure Responsible AI practices - including fairness, explainability, and data privacy (GDPR, ISO).

- Continuous Improvement : Analyze results and provide feedback loops to refine AI prompts, workflows, and decision logic.

Qualifications :

- Bachelors or Masters degree in Business Administration, Computer Science, or Data Analytics.

- 4-8 years of experience as a Business Analyst, preferably within AI, Automation, or Data Analytics domains.

- Strong understanding of Agentic AI concepts, prompt engineering, and LLM architectures (OpenAI, Anthropic, Mistral, etc.).

- Hands-on exposure to LangChain, n8n, Azure OpenAI, or similar orchestration frameworks.

- Knowledge of APIs, integrations, and data flows between business systems and AI models.

- Proficiency in analyzing business KPIs and defining success metrics for AI-based initiatives.

- Excellent skills in JIRA, Confluence, Figma, or Miro for documentation and collaboration.

- Understanding of MLOps, RAG (Retrieval Augmented Generation), and model lifecycle management is a plus.

- Exceptional communication, analytical, and stakeholder management skills.

Preferred Skills :

- Agentic AI workflow design (n8n / LangChain / Flowise)

- Prompt engineering & response optimization

- Understanding of NLP, LLMs, and vector databases (FAISS, Pinecone, Chroma)

- Data analysis using Excel / Power BI / Python

- Knowledge of RAG, Chatbot design, and conversational AI tools

- Familiarity with cloud AI services (Azure AI, AWS Bedrock, Google Vertex AI)

- Agile/Scrum delivery experience

What Youll Bring :

- A passion for translating business problems into AI-driven solutions.

- A balance of technical understanding and business empathy.

- Curiosity to explore the evolving Agentic AI ecosystem and contribute to scalable, ethical, and high-impact solutions.

Why Join Us :

- Opportunity to work on next-gen Agentic AI initiatives.

- Collaborate with experts in AI, data, and automation.

- Shape business workflows using cutting-edge LLM technologies.

- Exposure to cross-domain projects in analytics, automation, and digital transformation.