Job Description :

Requirement Gathering & Analysis :

- Engage with internal and external stakeholders to elicit, analyze, and clearly document business requirements.

- Facilitate workshops, interviews, and meetings to gather detailed business needs and pain points.

Documentation & Specification :

- Translate business requirements into detailed functional specifications, user stories, and use cases.

- Create wireframes, workflows, data flow diagrams, and technical documentation as needed.

Stakeholder Communication :

- Serve as a bridge between business users and technical teams, ensuring alignment and mutual understanding.

- Present findings and recommendations in a clear and concise manner to both technical and non-technical stakeholders.

Project Collaboration :

- Collaborate with developers, QA engineers, and project managers to ensure smooth execution of requirements throughout the SDLC.

- Assist in defining project scope, timelines, and resource planning.

Process Improvement & Gap Analysis :

- Analyze current business processes, identify gaps or inefficiencies, and propose improvements or automation solutions.

- Develop and maintain process maps, SOPs, and improvement plans.

Testing & Validation :

- Define UAT scenarios, create test cases, and coordinate User Acceptance Testing with business users.

- Support testing efforts to validate that solutions meet business requirements and are free of defects.

Product Rollout & Support :

- Participate in product deployment planning and post-implementation reviews.

- Provide training materials, documentation, and ongoing support to ensure successful adoption.

Reporting & Presentations :

- Prepare regular reports, dashboards, and presentations to communicate project status, risks, and outcomes to stakeholders.