Business Analyst

Role : Business Analyst

Key Responsibilities :

Requirement Elicitation & Analysis :

- Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements.

- Evaluate current systems/processes and propose enhancements.

Product Specification & Documentation :

- Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner.

- Maintain Product Backlogs and contribute to Sprint Planning with the Agile team.

- Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams.

Stakeholder Management :

- Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers.

- Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding.

Product Lifecycle Management :

- Support the entire product lifecycle from ideation to post-launch reviews.

- Participate in Product Roadmap discussions and strategic planning.

- Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking.

Testing & Quality Assurance :

- Design and execute UAT plans, and support QA teams in developing test cases.

- Validate product releases and ensure alignment with business goals and compliance standards.

Required Skills & Tools :

- Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies.

Expertise in tools like :

- JIRA, Confluence, Trello.

- Figma, Balsamiq, Lucidchart (for wireframes and workflows).

- SQL (for data analysis and querying).

- Excellent documentation, presentation, and stakeholder communication skills.

- Ability to handle multiple projects simultaneously and work in a fast-paced environment.

Qualifications :

- Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field.

- 5- 8 years of experience in Business Analysis, preferably in a product-based or SaaS

environment.

- Professional certification is a plus : CBAP, PMI-PBA, CSPO, or Agile BA certifications.

Preferred Domain Experience :

- FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms.

- Working with B2B/B2C product lines.