Brillio Technologies - Salesforce Business System Analyst

Job Overview :

We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience. The ideal candidate will bridge business needs with technology solutions, drive client discussions, design scalable Salesforce solutions, and support pre-sales activities including proposal creation, demos, and solution pitches.

Key Responsibilities :

- Gather, analyze, and document business requirements, translating them into Salesforce solutions.

- Work with stakeholders to design and optimize Salesforce functionalities (Sales, Service, Marketing Clouds).

- Collaborate with technical teams to ensure solution feasibility and delivery.

- Support pre-sales activities : solution design, RFP/RFI responses, client presentations, demos, and proposal support.

- Act as a trusted advisor for clients, aligning Salesforce solutions with business objectives.

- Stay updated with Salesforce product roadmap and industry best practices.

Required Skills & Qualifications :

- 4 to 5 years relevant experience as a Salesforce Business Systems Analyst (BSA).

- 2 to 3 years pre-sales experience in solution design, demos, and client engagement.

- Strong understanding of Salesforce ecosystem (Sales, Service, Marketing Clouds).

- Excellent requirement gathering, documentation, and stakeholder management skills.

- Strong communication, presentation, and problem-solving abilities.

- Salesforce certifications (Admin, Consultant, or Architect) preferred.