We are looking for a highly skilled Technical Architect(Braze) to join our Marketing Services Engineering capability. This role is client-facing and requires a balance of deep technical expertise, strategic thinking, and strong communication skills. The Braze Technical Architect will lead full-cycle product implementations, from discovery and solution design to deployment, ensuring robust integrations and scalable architectures across digital ecosystems.

Key Responsibilities

- Full-Cycle Implementation : Lead the design, management, and execution of end-to-end Braze implementations, ensuring seamless configuration and scalability.

- Solution Architecture : Architect and implement SDKs, tags, REST API integrations, and connectors to enable accurate data ingestion and orchestration across multiple channels.

- Client Discovery & Consultation : Collaborate with clients during discovery stages to understand requirements, translate them into proposals, and provide expert guidance on best practices.

- Technical Documentation : Translate business requirements into detailed technical design documents, BRDs, and integration blueprints.

- Integration & Data Flow : Design, architect, and troubleshoot data flows between Braze and external platforms (CRMs, CDPs, data warehouses, and mobile/web apps).

- Cross-Channel Orchestration : Enable advanced personalization, segmentation, and orchestration across email, push, SMS, in-app messaging, and webhooks.

- Strategic Advisory : Serve as a trusted advisor to clients, aligning Braze technical capabilities with broader marketing and customer engagement strategies.

Required Skills & Qualifications :

- 8+ years of experience in a technical marketing role (e.g., Solutions Architect, Technical Consultant, Senior Marketing Engineer) within large-scale enterprise environments.

- 3 to 5+ years of direct, hands-on experience designing, implementing, and optimizing large-scale solutions on Braze.

- Deep expertise in Braze Canvas, data models, segmentation, personalization with Liquid, and cross-channel campaign orchestration.

- Demonstrable expertise in integrating Braze with other systems using REST APIs and SDKs, including troubleshooting data pipelines.

- Proven experience translating complex business requirements into detailed technical designs and guiding solutions through a structured delivery lifecycle.

- Strong understanding of data architecture, data modelling, and identity resolution concepts in a marketing context.

Preferred Qualifications :

- Braze Certified Technical Architect certification (strongly preferred).

- Familiarity with data platforms such as Google BigQuery, HighTouch, and CDPs.

- Experience working with data warehouses, ETL pipelines, and data visualization tools.

- Exposure to cloud ecosystems (AWS, GCP, Azure) in data integration and marketing automation contexts.