BMC Truesight Administration - Virtualization

Role : BMC TrueSight Admin

Description : BMC related Support - L2

Required Technical Skill Set : TrueSight & Related Monitoring tools

Desired Competencies (Technical / Behavioral competency) :

Must Have :

- Good experience in installation of Patrol Agents on Windows, RHEL,AIX Solaris OS

- Basics in working on knowledge modules like DB,Websphere, Exchange,Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL

- Good to have working knowledge of custom KMs

- Troubleshooting skills to resolve Patrol Agent, TrueSight server component issues

- Knowledge in Event Management policy Administration,configuration

- Working knowledge of MRLs,custom classes

- Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization

Good to Have :

- Good communication skills set, Understand and clear communication to the business on impact of major incidents

- Excellent problem analysis skill set

Technical Skills :