Better Future Solutions - Senior ServiceNow Developer

About the job :

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities :

- Design, develop, and implement ServiceNow solutions across CSM and ITSM modules.

- Configure and customize Case Management, Tasks, Life Cycle Events, and Activities.

- Develop and maintain ServiceNow applications using App Engine Studio and UI Builder.

- Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows.

- Implement and support modules such as Incident, Problem, Change, Knowledge, Release,

Request, and Asset Management.

- Build and maintain intuitive self-service portals and dashboards for CSM.

- Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.

- Integrate and manage CMDB, Discovery, and Mid-Server configurations.

- Leverage Performance Analytics to monitor and optimize system performance.

- Collaborate with cross-functional teams to deliver projects on time and within budget.

- Develop front-end components using HTML, CSS, JavaScript, and server-side applications

using JSP, Servlets, and JDBC.

Qualifications :

- 5+ years of hands-on experience as a ServiceNow Developer.

- Proficient in UI Builder.

- Proficient in ServiceNow scripting, UI customization, and application development.

- Experience with ServiceNow Discovery, CMDB, and Asset Management.

- Experience with App Engine Studio and Flow Designer.

- Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend

development.

- Strong analytical, problem-solving, and communication skills.