At BayRock Labs, we pioneer innovative tech solutions that drive business transformation.

As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting-edge technologies in AI, ML, and data analytics.

Our collaborative, inclusive culture fosters professional growth and work-life balance.

Join us to work on ground-breaking projects and be part of a team that values excellence, integrity, and innovation.

Together, let's redefine what's possible in technology.

We are seeking a Technical Program Manager / Scrum Master to drive end-to-end delivery of complex technology initiatives while enabling high-performing agile teams.

This hybrid role requires strong program and project management skills, hands-on Scrum facilitation, deep working knowledge of Jira, and the ability to engage effectively with backend and frontend engineering teams.

Prior experience working in Cisco environments is a strong advantage.

Key Responsibilities :

Program & Delivery Management :

- Own planning, execution, tracking, and delivery across multiple workstreams and agile teams.

- Manage scope, schedule, dependencies, risks, and mitigation plans to ensure predictable delivery.

- Provide clear, executive-level status reporting, metrics, and delivery insights.

Agile / Scrum Facilitation :

- Serve as the Scrum Master for one or more teams, facilitating sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives.

- Partner with Product Owners to refine backlogs, define acceptance criteria, and prioritize work.

- Remove impediments and coach teams on agile best practices and continuous improvement.

Jira & Tooling :

- Own Jira configuration and usage, including epics, stories, tasks, workflows, sprint boards, dashboards, and reports.

- Ensure data accuracy and transparency for velocity, burn-downs, capacity planning, and dependency tracking.

Technical Coordination :

- Act as a bridge between business stakeholders and engineering teams.

- Coordinate delivery across backend components (APIs, databases, microservices, data pipelines) and frontend components (web applications, dashboards, UI frameworks).

- Ensure technical dependencies and integration points are clearly understood and managed.

Stakeholder Management :

- Collaborate closely with Product, Engineering, QA, Architecture, and Business stakeholders.

- Communicate timelines, risks, trade-offs, and decisions clearly and proactively.

- Support release planning, UAT coordination, and production readiness.

Required Qualifications :

- Strong experience as a Technical Program Manager, Project Manager, or Scrum Master in a software delivery environment.

- Hands-on experience with Jira for agile delivery, reporting, and governance.

- Solid understanding of SDLC and agile methodologies (Scrum, Kanban, SAFe).

- Working knowledge of backend and frontend architectures sufficient to manage dependencies and guide discussions.

- Excellent communication, facilitation, and stakeholder management skills.

Preferred / Nice-to-Have :

- Experience working on Cisco platforms, tools, or enterprise programs.

- Exposure to large-scale, multi-team or distributed agile programs.

- Agile or program management certifications (CSM, SAFe, PMP, etc.)