Azure Integration Platform Engineer

Description :

Key Responsibilities :

- Platform Monitoring & Operational Support

Assist in monitoring Azure Integration Services components, including :

1. Logic Apps

2. Service Bus

3. Azure Functions

4. API Management

5. Event Grid / Event Hub

Monitor platform health, availability, and performance using :

1. Azure Monitor

2. Application Insights

3. Log Analytics

- Identify and log incidents, alerts, and service requests in line with SLAs

- Incident Response & Troubleshooting

- Respond to incidents and service requests using documented runbooks and procedures

- Perform basic troubleshooting and analysis

- Escalate issues appropriately following defined escalation paths

- Support post-incident activities and documentation updates

- Participation in shift-based operational support, including nights and weekends, as per support roster

- Support during planned maintenance activities

- Cloud Resource & Configuration Support

Assist with management of Azure resources, including :

1. Resource groups

2. RBAC assignments

- Networking components (VNETs, subnets, NSGs)

- Support platform updates, patching, and scheduled maintenance under supervision

- Documentation & Knowledge Management

- Maintain and update operational documentation, runbooks, and support procedures

- Contribute to knowledge articles and operational handover documentation

- Cost Awareness & Operational Efficiency

- Assist in tracking Azure consumption and basic cost optimisation activities

- Follow cost control guidelines and report anomalies

- Learning & Professional Development

- Participate in structured learning, coaching, and skills development initiatives

- Build foundational knowledge of Azure Integration Services and enterprise integration patterns

- Progress toward greater autonomy and responsibility

Qualifications :

Experience Profile :

- 2 - 4 years of experience in Azure or cloud platform support roles

- Experience working in operational or service support environments

Required Skills & Experience :

Essential :

- Foundational experience in Azure or cloud platform operations

- Basic understanding of Azure Integration Services components

- Familiarity with monitoring, alerting, and incident management processes

- Strong willingness to learn and follow operational standards and procedures

Desirable :

- Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) certification

- Exposure to enterprise integration or middleware platforms

- Basic understanding of DevOps or CI/CD concepts