Description :
AuxoAI is seeking an experienced Technical Delivery Manager to lead and own Data Operations for enterprise clients. This role combines deep hands-on understanding of modern data platforms with strong delivery management, stakeholder engagement, and offshore team leadership.
The ideal candidate brings experience implementing and managing Snowflake-based data platforms, with a comprehensive understanding of Snowflake administration, configuration, performance, security, and cost management. The role is accountable for end-to-end delivery ownership, operational excellence, and reliable execution of critical monthly reporting and metrics, while leading distributed offshore teams.
Responsibilities :
- Act as overall delivery owner for Data Operations across platforms, pipelines, and reporting layers.
- Own and manage critical monthly, weekly, and daily reporting cycles, ensuring accuracy, timeliness, and reliability.
- Track and report delivery metrics, operational KPIs, SLAs, and quality indicators to senior stakeholders.
- Proactively identify delivery risks, dependencies, and bottlenecks, and drive mitigation plans.
- Provide technical leadership and oversight for Snowflake data platform implementation and operations.
- Own Snowflake account configuration, administration, and ongoing maintenance, including :
1. Warehouse management : sizing, auto-suspend/resume, multi-cluster configuration, workload isolation
2. Performance optimization: query tuning, clustering strategies, result caching, warehouse optimization
3. Cost governance : credit usage monitoring, cost attribution, resource monitors, usage optimization
4. Security & access management : RBAC design, roles, users, privileges, data masking, row-level security
5. Data governance features : secure views, data sharing, time travel, fail-safe, retention policies
6. Environment management : dev/test/prod segregation, release controls, and promotion strategies
- Oversee and guide teams working with dbt for data transformation, testing, and documentation.
- Ensure best practices around modeling standards, version control, CI/CD, and data quality checks.
- Lead and manage offshore delivery teams, including data engineers, QA, and support resources.
- Provide technical direction, mentoring, and performance feedback to team members.
- Drive accountability, ownership, and continuous improvement across the delivery team.
- Ensure effective collaboration across time zones with onshore stakeholders.
- Act as the primary technical and delivery point of contact for client stakeholders.
- Translate business objectives into delivery plans, execution roadmaps, and operational priorities.
Requirements :
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 12+ years of overall experience in data engineering, data platforms, or analytics delivery.
- Minimum 4 years of hands-on experience implementing and managing Snowflake data platforms.
- Strong working knowledge of dbt for transformations, testing, and documentation.
- Demonstrated experience in Snowflake administration, including performance, security, and cost optimization.
- Strong delivery mindset with end-to-end ownership and accountability.
- Ability to balance strategic delivery planning with hands-on technical oversight.
- Proven experience leading offshore delivery teams in a global delivery model.
- Experience owning production operations, reporting cycles, and operational metrics.
- Prior experience in Informatica (PowerCenter / IDMC) will be considered a strong plus.