Automic Consultant

About Potentiam :

- Serve as the primary technical contact for end customers during project delivery, ensuring their needs are addressed throughout the engagement.

- Diagnose, troubleshoot, and resolve technical issues related to Automic deployments.

- Develop and maintain comprehensive documentation for deployment activities, configurations, and post-project support.

- Collaborate with client IT teams to plan and coordinate project milestones and deliverables.

- Provide product knowledge, training, and guidance to client personnel as needed.

Qualifications :

- Strong, extensive hands-on experience with Automic (Automation Engine), including installation, configuration, administration, scheduling, monitoring, troubleshooting and familiarity with all the various third-party integrations supported by Automic.

- Demonstrated background in customer-facing roles, with excellent communication, interpersonal skills and the attitude to go an

extra mile to deliver quality services to the customers.

- Deep understanding of IT automation concepts, batch job scheduling, and enterprise IT environments.

- Experience with databases like Oracle, SQL Server and PostgreSQL.

- Scripting (PowerShell, Bash, Python) experience.

- Experience conducting end-to-end migrations/upgrades of automation platforms with minimal downtime.

- Ability to translate technical concepts to non-technical stakeholders.

- Experience with UNIX/Linux and/or Windows server administration.

Nice to have Skills :

- Familiarity with ITIL processes and change management.

- Certifications in Automic, DevOps, or related IT automation platforms.

- Experience with Broadcom AAI (Automation Analytics and Intelligence), formerly known as Automic Automation Intelligence.

- Experience with Automic Database schema.

- Experience in developing customized solutions to address specific customer needs for Automic.

Benefits and Perks :

- Health Insurance

- Referral Bonus

- Performance Bonus

- Flexible Working options