Automation & Workflow Engineer

Job Title : Automation & Workflow Engineer (No-Code + API)

Location : Delhi (Netaji Subhash Place NSP)

Experience : 2+ Years

Joining : Immediate to 30 days preferred

Note : Only candidates currently based in Delhi-NCR will be considered.

About the Role :

We are hiring an experienced Automation & Workflow Engineer with hands-on expertise in Make.com (Integromat) or similar platforms like Zapier/n8n. You will build automated business workflows using APIs, no-code tools, and integrations to drive operational efficiency across teams.

Key Responsibilities :

- Design automation workflows in Make.com with tools like Google Sheets, Gupshup (WhatsApp), and internal APIs.

- Build structured procurement, finance, and operations flows for real-time alerts, data sync, and reminders.

- Integrate 3rd-party APIs (e.g., Shopify, Razorpay, Gupshup, Google Calendar, Airtable).

- Use routers, filters, iterators, aggregators, and error handling within automation flows.

- Setup custom webhooks and handle token-based authentications.

- Trigger WhatsApp/Slack/Email notifications from business events.

- Work with stakeholders (ops, finance, warehouse) to automate manual processes.

- Use OpenAI/ChatGPT API for smart message automation and summarization.

- Create process documentation, diagrams, and debug automation issues.

Requirements :

- 2+ years of experience in Make.com / Zapier / n8n.

- Strong knowledge of APIs, HTTP requests, authentication (API Keys/OAuth2).

- Proficiency in Google Sheets (formulas, logic).

- Experience integrating WhatsApp via Gupshup/Twilio/WATI.

- Familiarity with OpenAI/ChatGPT APIs for automation.

- Basic knowledge of JavaScript or Python for custom steps.

- Comfortable using Postman and debugging integrations.

- Excellent process-mapping and troubleshooting skills.

Additional Info :

- Work location : On-site at NSP, Delhi.

- Only local (Delhi-NCR) candidates will be shortlisted.

- Great role for someone looking to build impactful automation in a growing team