Associate Product Manager

Description :

- Work with the Product Manager, CPO, and CTO to shape the roadmap with a data-driven and customer-centric mindset.

- Participate in ideation, scoping, and prioritization of new features or enhancements.

- Validate solutions with stakeholders before and after development.

Agile Delivery & Documentation :

- Deep dive into customer workflows, pain points, and product gaps through research, interviews, and data analysis.

- Create detailed business requirements (FRDs), user stories, and process flows.

- Design wireframes, workflows, and mockups to visualize features and user journeys, collaborating with UI/UX as needed.

- Define acceptance criteria and assist in UAT with QA teams.

- Engage directly with key customers during UAT, feedback sessions, and product demonstrations to validate solutions.

- Analyze POS data structures, retail workflows, and payments ecosystems to inform product decisions.

- Monitor feature adoption, gather feedback, and recommend iterations.

- Continuously improve internal processes related to product discovery and delivery.

Cross-Functional Collaboration :

- Act as the bridge between business, tech, and customer-facing teams.

- Facilitate sprint planning, backlog grooming, and agile ceremonies to ensure smooth development cycles.

- Collaborate with engineering, QA, and design teams to drive development sprints and ensure timely delivery.

- Liaise with Customer Success, Sales, and Support teams to gather feedback and evangelize product features.

Documentation :

- Conduct webinars / create release videos to train and demonstrate the functionality to the customers as well as internal stakeholders.

- Create and maintain up-to-date user guide with the change management.

- Create and maintain public facing product interfaces (APIs and Webhooks) documentation.

Ideal Candidate :

- Strong domain expertise in POS systems or ERP, workflows, and cloud-based products.

- Proven ability to gather and translate business needs into scalable software features.

- Hands-on experience with tools like Jira, Confluence, Figma, Lucidchart, Excel, Word, Powerpoint and product analytics platforms.

- Familiarity with APIs and integration workflows.

- Solid understanding of agile methodologies and user-centered design.

- Excellent communication, stakeholder management, and problem-solving skills.

- Must have recent 1+ YOE as a APM / Product Analyst role in a B2B SaaS/ERP product

- Must have working with tools like Jira, Confluence, Figma and Lucidchart and product analytics platforms.

- Must have experience in designing wireframes, workflows, and mockups to visualize features and user journeys.

- Candidates must be from Delhi/NCR Only

- B2B SaaS/ERP company