Artihcus - Microsoft Dynamics Consultant - Power Platform

Microsoft Dynamics 365 Customer Engagement Microsoft Power apps engineer (Microsoft Dynamics 365)
Dynamics CRM Engineer with a minimum of 8 years of comprehensive technical experience in Dynamics CRM. The ideal candidate will possess exceptional problem-solving abilities and a proven track record of identifying and recommending effective solutions to various challenges.

Key Responsibilities :

- UCI experiences/capabilities Customization

- Client API Reference and apply JS customizations to forms.

- Security roles, Business units, and Teams

- Good understanding of JSON based data.

- PCF Controls

- Plugins, Custom Actions, and Custom APIs

- Dynamics Web API

- Solution Management managing components across solution, deploying managed solutions.

- Familiarity with Source Code Management practices

- Performance and Telemetry Monitoring using Azure Application Insights Band.

- Develop and customize Model-Driven Apps within the Microsoft Power Platform

- Leverage Unified Client Interface (UCI) capabilities for optimized user experiences

- Customize forms using Client API, including JavaScript customizations

- Manage Security Roles, Business Units, and Teams within Dynamics 365 CE

- Work with and manipulate JSON-based data structures

- Design and implement PCF (PowerApps Component Framework) Controls

- Develop and maintain Plugins, Custom Actions, and Custom APIs

- Integrate using Dynamics Web API for external system connectivity

Must Have : Omnichannel for Customer Service and Azure Communication Services.

Good to have : Experience in Case Management.

- Unified Routing, Skill-Based Routing, and Routing Rules

- Customer Service Workspace and

- Real-Time Marketing