What youll do :

- Work closely with ops and business leaders to identify and solve real problems using AI tools

- Build quick prototypes and MVPs using LLMs, voice agents, APIs, no-code tools, and Python

- Push solutions to implementation, working with tech teams when needed

- Operate in a fast-paced, ambiguous environment with a builder's mindset

Sample problems you'll work on :

- Automating our call center funnel using AI voice agents for onboarding thousands of riders

- AI-enabling our order allocation engine to optimize delivery partner earnings

- Solving rider issues in real time using AI agents integrated with our core ops stack

What were looking for :

- Youre AI-native: youve built tools, bots, or workflows using AI/LLM tech (not just played with prompts)

- Strong problem-solving ability with a nose for impact

- Comfortable working with people especially ops and non-tech teams

- Portfolio of tinkering projects or GitHub/code/Notion proof-of-work

- Bonus : Python, LangChain, voice AI, API experienc