Application Support Engineer - Tibco Objectstar

Key Responsibilities :

- Develop, support, and maintain applications using TIBCO Objectstar.

- Analyze and resolve root causes for application issues and incidents.

- Monitor production systems, ensuring system availability and performance.

- Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution.

- Respond promptly to open support tickets and ensure adherence to defined SLAs.

- Perform patching and checkouts as per scheduled maintenance or release cycles.

- Prepare, document, and execute test case designs based on requirement specifications.

- Conduct walkthroughs of test cases and ensure comprehensive testing coverage.

- Maintain and enhance job scheduling using Control-M.

- Utilize basic SQL to analyze and validate data for troubleshooting and support.

Required Skills :

Primary Skill : TIBCO Objectstar strong hands-on experience is mandatory.

Secondary Skills :

- Control-M experience in job monitoring and scheduling.

Soft Skills :

- Effective communication skills for interaction with team members and stakeholders.

- Ownership mindset with a proactive approach to production support and issue resolution.

- Ability to work in a high-pressure, service-oriented environment.