Description :

ROLE AND RESPONSIBILITIES :

Key tasks include :

- Analysing and resolving application issues

- Debugging code and identifying root causes

- Communicating with users, developers, and stakeholders

- Improving application stability and performance

- Automating processes using Engineering tools

- Participating in change management

- Creating runbooks and user documentation

- Managing support tickets

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS :

- Bachelor's degree and 5 years of software development experience

MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB :

- Practical use of Data Structures

- Problem-solving in development or production environments

- Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ

- Ability to read and debug code

- Experience in software release and change management

- Strong communication skills