Application Monitoring & Optimization Analyst - DynaTrace

Experience : 5 Years

Qualifications :

- Proven experience with Dynatrace setup and configuration.

- Experience in operational application management.

- Troubleshooting user issues and performing root cause analysis.

- Identifying recurring issues and ensuring long-term fixes.

- Expertise in setting up alarming for Dynatrace and Splunk for different applications.

- Define and fine tune alerts.

- Integrate Dynatrace alerts in incident management tooling.

- Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.

- Ability to analyse and optimise application code with respect to error handling and alerting.

- Strong understanding of synthetic monitoring and alarm management.

- Experience with ServiceNow or similar IT service management tools.

- Problem-solving mindset with a focus on continuous improvement.

- Experience in a similar liaison role between application and platform teams.

- Knowledge of ITIL practices and principles.