App Monitoring Expert - DynaTrace/Splunk

Role : App Monitoring Expert

Experience : 5 Years.

Location : Bangalore.

Qualifications :

- Proven experience with Dynatrace setup and configuration.

- Experience in operational application management.

- troubleshooting user issues and performing root cause analysis.

- identifying recurring issues and ensuring long-term fixes.

- expertise in setting up alarming for Dynatrace and Splunk for different applications define and fine tune alerts integrate Dynatrace alerts in incident management tooling.

- Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.

- Ability to analyse and optimise application code with respect to error handling and alerting.

- Strong understanding of synthetic monitoring and alarm management.

- Experience with ServiceNow or similar IT service management tools.

- Problem-solving mindset with a focus on continuous improvement.

- Experience in a similar liaison role between application and platform teams.

- Knowledge of ITIL practices and principles.

Soft skills :

- Excellent communication and collaboration skills.

- Ability to work effectively with diverse teams, creating a cooperative environment where ideas and solutions are shared openly.

- project management light skills to follow up on tasks, ensure timely completion and efficiently manage multiple tasks and priorities.

- Sense of accuracy (in monitoring configuration).

- Be able to provide support and training to application teams with varying levels of technical expertise.