Work Location Mumbai/Bangalore/Chennai-WFO/WFH/Hybrid

Exp - 5 to 8 years

Job Responsibilities :

- Must have 5-8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration.

- Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.

- Must have Microsoft MCSA

- Must have Cloud technology exposure to Microsoft Azure, Amazon

- Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere.

- Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions.

- Experience in HA engineering for architecture on VMware, DRS cluster environment.

- Good knowledge on the Connection servers and troubleshooting user level issues.

- Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.

- Perform root cause analysis.

- TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.

- Good Windows Server Administration and troubleshooting Skills.

- Good hands-on skills in Hyper converged infrastructure

- Working experience on the Ticketing tool.

- Must have hands on deployment of Horizon infrastructure in large environment.

Primary Skill Set :

- Overall 8+ years of experience in IT Infrastructure.

- 6+ years of proven experience with VMware Enterprise Products,EUC Horizon

- Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator.

Secondary Skill Set :

- 100% Fluency on English.

- Good verbal and Written Communication

- Good Team player work with senior team members, conduct technical session, mentoring L1 team members

- Ability to achieve the highest level of customer satisfaction.

- An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors

- Documentation and preparation of SOPs

- Self-motivated and Results oriented.

- Train L1 and other support team members.

- A demonstrated positive and proactive approach

- Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts

Experience :

- 7+years of experience in Horizon View

Soft Skills :

- Good/Excellent Communication Skills (Speak, Read, Write)

- Report Writing

- Analytical & problem-solving skills

- Good presentation skills

- Willingness to Continually Learn

Team Player & People Management