Description :

About Anchanto :

Anchanto helps all businesses to exploit the full potential of e-commerce.

Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & warehousing activities.

Leading brands, distributors, retailers, and logistic enterprises such as LOréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

Headquartered in Singapore and with more than 10 local offices across Asia-Pacific, the Middle East and Europe, we are growing rapidly and looking for ambitious people to join our teams to build the future successes of Anchanto.

Position Overview :

The Scrum Master is a key role at Anchanto, responsible for driving successful product deliveries, ensuring adherence to Agile processes, and managing scrum spin-offs.

The role involves overseeing projects from kick-off to release, providing weekly status reporting to internal and external stakeholders, and acting as the single point of contact for engineering, QA, delivery, and customer-facing teams.

Key Responsibilities :

Cross-Team Coordination :

- Facilitate daily stand-ups, sprint planning, and retrospectives.

- Conduct sprint reviews and backlog refinement sessions.

- Support capacity planning and ensure progress tracking and scope management.

- Manage communication between product, engineering, design, and other teams.

- Track project timelines, milestones, and deliverables.

- Resolve operational issues and remove blockers.

Process Management & Optimization :

- Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.

- Facilitate stage reviews (requirements, design, build, test, release).

- Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

Tool Administration & Support :

- Manage product management tools (e.g., Jira, Aha!).

- Provide training and support for tool usage across teams.

- Ensure tool hygiene and data organization.

Resource Planning & Allocation :

- Support capacity planning and resource allocation.

- Track team bandwidth and project workloads.

- Coordinate with project managers on timelines and dependencies.

- Assist with prioritization frameworks and backlog management.

Stakeholder Communication :

- Prepare materials for leadership reviews and board meetings.

- Communicate project status and updates to stakeholders.

- Facilitate cross-functional meetings and workshops.

Quality Assurance & Compliance :

- Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.

- Work closely with QA to ensure quality metrics are met before go-live.

- Drive root cause analysis for delays, production incidents, and quality failures.

Essential Requirements :

- Logistics/Supply chain domain experience preferred.

- Experience with global customer engagement.

- Track record of handling complex SaaS-based projects, ideally in logistics/e-commerce.

- Ability to manage multiple stakeholders through influence.

- Experience engaging with international customers across diverse scenarios.

Personal Attributes :

- Outcome Focused : Strong scrum management skills with a results-oriented mindset.

- Adaptability : Flexible and resilient in a rapidly changing environment.

- Analytical Thinking : Strong problem-framing and data analysis skills.

- Effective Communication : Clear written and verbal communication with diverse stakeholders.

- Problem-Solving Orientation : Proactive in addressing technical and operational challenges.

- Client Focus : Customer-centric mindset with strong relationship management skills.

- Continuous Learning : Passionate about learning, research, and emerging technologies.

- Innovative Thinking : Creative in driving product ideas and improvements.

- Collaboration : Effective both independently and in cross-functional teams.

- Project Management Skills : Strong organizational abilities to prioritize and manage multiple projects.

Benefits :

- Opportunity to build a career with a fast-growing global SaaS tech company.

- Collaboration with global teams on impactful projects.

- Competitive salary package.

- Healthy work-life balance.

- Ample learning and career growth opportunities.