Amura Health - IT Infrastructure & Security Engineer

Role Overview :

The IT Infrastructure & Security Manager will oversee all internal IT systems, networks, and security. This hands-on role focuses on ensuring reliable connectivity, strong security across devices and networks, and standardized IT processes. The manager will also drive documentation, monitoring, and reporting while building a scalable IT setup that can support the companys growth to 500+ users.

Key Responsibilities :

1. Infrastructure & Systems Management :

- Oversee and maintain all on-prem IT assets - switches, routers, Wi-Fi, servers, and user devices.

- Ensure reliable LAN/WAN setup, VPN, and remote connectivity.

- Manage hardware lifecycle (procurement, tagging, deployment, and disposal).

- Maintain backups and disaster recovery plans.

2. Network Operations :

- Monitor and optimize network performance; ensure redundancy and uptime.

- Configure and maintain VLANs, DHCP, DNS, and access control.

- Troubleshoot connectivity issues quickly and implement proactive monitoring.

- Coordinate with ISPs and vendors for service quality and escalations

3. Security & Compliance :

- Implement and enforce security policies: endpoint protection, MFA, patching, and access management.

- Monitor network traffic for unusual behavior or potential breaches.

- Conduct vulnerability assessments and coordinate remediation.

- Define and document IT policies (passwords, device usage, BYOD, etc.).

- Ensure compliance readiness for frameworks like ISO 27001 or SOC2 (as future goals).

4. Automation & Process Improvement :

- Use PowerShell/Bash scripts to automate recurring admin tasks.

- Introduce basic monitoring dashboards (device health, bandwidth usage, patch status).

- Optimize IT ticket resolution and user support workflow.

5. Team & Vendor Management :

- Supervise IT support staff or vendors handling device setup and troubleshooting.

- Manage procurement, renewals, and vendor SLAs.

- Train users on IT hygiene and security best practices

What were looking for :

- 8 - 12 years of experience in IT Infrastructure, Network Administration, or Systems Security.

- Strong knowledge of :

• Network protocols, firewalls, and routing/switching.
• Windows & macOS environments.
• Active Directory / Azure AD, M365 / Google Workspace.

- Proven experience managing IT for a 200500 user organization.

- Good understanding of security tools: EDR, VPN, firewalls, MDM, and backups.

Preferred :

- Basic scripting knowledge in PowerShell or Bash for automation.

- Experience with asset management or ITSM tools (Jira, Freshservice, etc.).

- Certifications like CCNA, CompTIA Security+, ITIL, or Microsoft Certified: Systems Admin.