Amdocs CES Consultant

Job Description : Amdocs CES Consultant (CRM / OMS / Billing)

Experience : 4+ Years

Location : Pune / Bangalore / Hyderabad (other locations can also be considered)

Shift Timing : 9 :00 AM - 6 :00 PM IST

Mode of work : Hybrid

Role Overview :

Experienced professionals with expertise in Amdocs CES (version 11 and above). The ideal candidate should have strong domain knowledge in CRM, Order Management (OMS) and Billing, along with hands-on implementation and support experience.

Key Responsibilities :

- Work on design, development, and implementation of Amdocs CES modules (CRM, OMS, Billing).

- Collaborate with business and technical teams to gather requirements, design solutions, and ensure successful delivery.

- Provide production support, troubleshoot issues, and ensure system stability.

- Participate in integrations with other systems and support upgrades.

- Prepare technical documentation and contribute to process improvements.

Required Skills & Experience :

- 5+ years of overall IT experience with at least 3+ years in Amdocs CES (v11 or above).

- Strong expertise in CRM, OMS, and Billing modules.

- Good understanding of telecom domain processes.

- Ability to analyze, design, configure, and customize Amdocs applications.

- Excellent communication and problem-solving skills.

Nice-to-Have Skills :

- Exposure to Amdocs product integration with external systems.

- Knowledge of Amdocs testing frameworks and automation tools.

- Telecom BSS/OSS project experience.