Allianz - Lead Engineer - CyberArk

Description :

- Core Job Objectives.

- L4 technical experts resolve issues that are typically difficult or subtle.

- L4 engineers participate in management, prioritization, major design and enhancements, major incident activities, problem management, stability analysis, on-call support, etc.

- These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, CyberArk, IAM process, Network, Firewall, Windows/Unix Admin etc.

- L4 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities.

- Must have prior experience with CyberArk configurations and major enhancement / development with problem solving skills.

- L4 engineers generally have 10 or more years of relevant experience.

Duties And Responsibilities :

- Independent contributor for new demand.

- Providing solution for customer requirements.

- Capable to handle & troubleshoot priority incidents.

- Patching and handling changes.

- Creating KBs and Technical documentation.

- Log Analysis on GPAM component servers.

- Open CyberArk Tickets.

- Setting up different (test) systems.

- Open / prolong Firewall Changes.

- 24/7 On-call Support.

- Co-ordination with Engineering Team/ process owners etc.

Must Have :

- Qualification, Experience, Technical and Functional Skills.

- BE in Computer Science or equal.

- Business Analyst responsibilities.

- Unix and Windows Administration.

- Knowledge in networking/CCNA certification.

Good To Have :

- Handle general updates and configuration changes/requests.

- CyberArk Defender, Sentry Certification.

- DevOps experience having experience with Dynatrace/Docker/Puppet/Ansible/GIT tools.

- PowerShell Scripting knowledge.