Posted on: 22/09/2025
About Alation :
Job Description :
Responsibilities :
- Design and implement AI-driven solutions such as chatbots, diagnostics, and automation tools to enhance self-service, reduce support effort, and improve user experience.
- Analyze customer trends and product usage using AI/ML to identify opportunities for improvement, drive proactive issue resolution, and simplify complex systems for scalability.
- Build scalable frameworks and solutions, including fast, flexible internal and customer-facing APIs, that streamline complexity and support the next level of growth.
- Prioritize and scope work effectively, ensuring the timely delivery of impactful features while maintaining focus on the most critical areas of development.
Requirements :
- Possesses strong CS fundamentals with a degree in Computer Science or equivalent experience.
- Are proficient in Python with hands-on experience building and delivering features end-to-end.
- Have a solid understanding of RESTful API design, algorithmic complexity, and distributed systems.
- Have experience with AI/ML model integration and development, including LLMs and retrieval-augmented generation (RAG).
- Bring proven experience leveraging AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face, Langchain, spaCy) to design intelligent solutions that enhance user experience and drive automation. (This is a plus!)
- Are skilled in software architecture and design, with a focus on reducing technical debt.
- Have experience with relational databases; PostgreSQL is a plus.
- Are familiar with microservices, containerization (Docker), and orchestration (Kubernetes).
- Are an effective communicator with strong product thinking and cross-functional collaboration skills.
- They are adaptable and thrive in fast-paced, evolving environments.
We are committed to improving service quality and reducing operational overhead
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