AIG Hospital - Data Centre Senior Manager - Virtualization

Responsibilities :

- Ensure 24/7 availability, reliability, and performance of all data centre infrastructure (servers, storage, networking, power, and cooling).

- Oversee implementation, upgrade, and maintenance of hospital IT systems including EMR/EHR platforms (e.g., Epic, Cerner), PACS, and clinical data repositories.

- Develop and enforce data centre policies, procedures, and service-level agreements (SLAs).

- Manage capacity planning and scaling strategies for data storage, compute resources, and

application hosting.

- Collaborate with cybersecurity teams to protect sensitive patient data and ensure compliance with HIPAA, HITECH, and other regulatory requirements.

- Lead business continuity and disaster recovery planning, testing, and execution.

- Monitor operational costs, prepare budgets, and manage vendor relationships and contracts.

- Ensure all systems maintain high availability and minimal downtime, particularly for mission-critical healthcare services.

- Act as escalation point for critical incidents affecting hospital operations.

- Work closely with hospital leadership and clinical teams to align IT infrastructure with clinical and administrative needs.

Accountability :

This role ensures uninterrupted delivery of IT services critical to hospital functions.

The manager plays a key role in disaster recovery, infrastructure scalability, and compliance with healthcare data regulations.

SKILLS REQUIRED :

- Experience with healthcare compliance requirements (HIPAA, HITECH, Joint Commission).

- Excellent leadership, communication, and interpersonal skills.

- Ability to work under pressure and manage large-scale, mission-critical environments.

- Strategic mindset with hands-on capability to troubleshoot complex IT issues.

JOB SPECIFICATION :

- 8+ years of experience in IT/data center management, with at least 3 years in a leadership role.

- Candidates with related Certifications or Experience in healthcare IT environments is highly desirable.