- Read a lot of the latest Research papers and perform useful and impactful lines of experiments that would benefit the open community and the company!

- Contribute to the development of the long-term technical roadmap for AI research at the company.

- Conduct AI research using CXM data to innovate and potentially patent or publish findings, while clearly communicating progress and results both internally and externally through written and oral reports.

- Partner with engineering leads to ensure seamless translation of research into practical and scalable AI applications.

- Work on building efficient AI Agents, Agent builders, Agent Evaluation Frameworks, Voice-to-voice models, LLM Hosting and Optimisation, etc.

Requirements :

- Candidates should hold a Bachelor's degree in Computer Science, Computational Linguistics, or a related field, emphasising AI, machine learning, computer vision, or speech processing, with a minimum of 4 years of relevant experience.

- Alternatively, a Master's degree with at least 3 years of experience is also considered.

- Strong publication record in top-tier AI, ML, computer vision, or speech processing conferences and journals is a plus.

- Industry experience in ML, DS, and AI research, with a focus on multimodal AI technologies.

- Proficiency in machine learning frameworks and programming languages relevant to AI, computer vision, and speech processing, like LangGraph, LangChain, PyTorch, TensorFlow, etc.

- Exceptional communication skills, with the ability to articulate complex technical concepts to diverse audiences.