Responsibilities :

- Lead the deployment of Voice AI Agents for some of the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged.

- Design and optimize enterprise-grade agents by mapping business workflows, writing and testing prompt logic, and collaborating with engineering to deliver precise, scalable solutions that handle thousands of conversations daily.

- Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes.

- Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience.

- Own a portfolio of enterprise deployments end-to-end, driving adoption, expansion, and long-term success by partnering closely with internal teams and customer stakeholders.

- Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale.

Requirements :

- 3+ years of relevant experience in AI Implementation, Product Management, Strategy Consulting, or Solutions Engineering ideally in AI-native companies or adjacent domains.

- Strong technical acumen with the ability to understand and shape AI agent design & prompt writing.

- Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders.

- Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them.

- (Preferred) Background in Computer Science, Engineering, or equivalent technical experience.