AI Operations & Project Lead

About Turing :

Based in Palo Alto, California, Turing is the worlds first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.

Founded in 2018, the company has experienced tremendous growth with over two million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbess 2022 One of Americas Best Startup Employers, being ranked #1 in The Informations 2021 Annual List of most promising B2B Companies and Fast Companys Annual List of the Worlds Most Innovative Companies.

The companys leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

About the Role :

Turing partners with leading AI companies to power high-quality data operations at scale.

As a Team Lead, you will play a pivotal role in executing complex, large-scale delivery programs that support the worlds top AI labs. Youll manage distributed teams, drive operational excellence, and ensure timely, high-quality delivery across fast-paced, dynamic environments.

This role is ideal for individuals who thrive on solving large-scale operational challenges, continuously optimizing systems, and driving measurable business outcomes through process innovation and data-driven decision-making.

Responsibilities :

Project Ownership :

- Lead end-to-end delivery of large-scale AI data projects from scoping and requirements to execution and delivery.

- Identify bottlenecks, iterate rapidly, and implement process improvements to enhance quality, efficiency, and cost-effectiveness.

- Develop scalable operational frameworks including incentive structures, training programs, and quality assurance systems.

- Collaborate with tooling and engineering teams to identify automation opportunities and strengthen delivery capabilities.

Client Partnership :

- Serve as the primary point of contact for leading AI research and operations teams.

- Build strong client relationships by ensuring transparency, anticipating needs, and proactively driving performance improvements.

- Deliver consistent, high-quality execution that strengthens trust and long-term client engagement.

Team Leadership :

- Manage and align large distributed teams (5070+ contributors) to meet performance, quality, and delivery goals.

- Oversee onboarding, training, and performance tracking to maintain operational excellence.

- Utilize data-driven insights to continuously improve delivery metrics and optimize team efficiency.

Required Skills & Experience :

- 3+ years of experience in operations, strategy, or project leadership roles.

- Proven track record of managing large, distributed teams (50- 70+ people) and driving measurable outcomes.

- Background in consulting, high-growth startups, or operations-driven environments preferred.

- Graduate from a top-tier institution (IIT, IIM, XLRI, SP Jain, or equivalent) strongly preferred.

- Strong analytical, communication, and organizational skills with a proven ability to manage multiple stakeholders.

- Comfortable engaging directly with senior research and operations leaders in world-class AI organizations.

- Thrives in fast-paced, ambiguous environments and is passionate about process optimization and continuous improvement through data and experimentation.