Position: AI Business Analyst.

Location: Hyderabad, India.

About the Role:

We are looking for an AI Business Analyst to join a high-performing technology team supporting the Results Delivery Office (RDO). This role is ideal for a hands-on Business Systems Analyst who enjoys working at the intersection of business and technology, helping deliver AI-enabled digital solutions, Microsoft 365 applications, SharePoint platforms, and Power Platform automations.

Key Responsibilities:

- Partner with business stakeholders, product owners, architects, and engineering teams to gather business requirements and translate them into functional solutions.

- Analyze business processes, document requirements, create user stories, acceptance criteria, process flows, and functional specifications.

- Support AI-enabled products throughout the lifecycle, including requirement gathering, testing, deployment, adoption, and ongoing enhancements.

- Work with Microsoft 365 technologies including SharePoint Online, Microsoft Teams, OneDrive, Microsoft Lists, Forms, and Power Platform solutions.

- Develop and maintain Power Automate workflows and support Power Apps and Power BI solutions where applicable.

- Participate in Agile ceremonies such as sprint planning, backlog refinement, demos, retrospectives, and release planning.

- Coordinate with development teams during solution design, configuration, testing, deployment, and production support.

- Prepare test scenarios, execute User Acceptance Testing (UAT), validate solutions, and manage defect tracking.

- Support product roadmap planning, release management, documentation, user guides, training materials, and stakeholder communications.

- Troubleshoot production issues, workflow failures, access requests, and coordinate resolution with technical teams.

- Support AI initiatives including Generative AI use cases, prompt engineering, responsible AI practices, and automation opportunities.

- Conduct product demonstrations, end-user training, and adoption sessions.

- Identify opportunities for process improvement, automation, and operational efficiency.

Required Skills & Experience:

- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.

- 8+ years of experience, 4+ as a Business Analyst, Business Systems Analyst, Product Analyst, or Technology Analyst.

- Strong experience in requirements gathering, stakeholder management, business process analysis, and solution documentation.

- Tech Stack: Microsoft 365, SharePoint Online, Microsoft Teams, Power Automate, Power Platform.

- Working knowledge of Generative AI, Large Language Models (LLMs), AI Assistants/Copilots, Prompt Engineering, and Responsible AI concepts.

- Experience creating user stories, acceptance criteria, business process flows, use cases, and test cases.

- Strong understanding of Agile methodologies including Scrum and Kanban.

- Experience supporting solution implementation, testing, deployment, and production support.

- Excellent analytical, problem-solving, communication, and stakeholder management skills.

- Ability to work independently in a fast-paced environment while managing multiple priorities.