Job Description :

Headquarter : California, USA

Job Location : Anywhere in India (WFH)

We are looking for a Product Manager who has built and scaled cashback, rewards, and loyalty programs in consumer facing digital products. You will own the end-to-end product lifecycle from strategy and discovery to execution and optimization driving customer engagement, retention, and lifetime value.

Job Location : Remote (Anywhere in India)

Shift Timing : 9 : 30 AM to 6 : 30 PM IST

Experience : 4 to 8 Years

Key Responsibilities :

- Own the product vision and roadmap for cashback and loyalty initiatives aligned with business goals.

- Design and optimize cashback mechanics, reward structures, points systems, and redemption journeys.

- Collaborate with engineering, design, data, marketing, finance, and partnerships teams to deliver high-impact features.

- Define eligibility rules, accrual logic, expiry policies, and fraud prevention mechanisms.

- Use data and experimentation to improve engagement, repeat usage, and ROI.

- Track and optimize key metrics such as redemption rate, breakage, CAC, retention, repeat purchase rate, and LTV.

- Manage integrations with payment gateways, wallets, merchants, and partner ecosystems.

- Ensure scalability, reliability, and compliance.

- Gather customer insights through research, feedback, and analytics to continuously improve the program.

Required Skills & Qualifications :

- 4 to 8 years of product management experience managing cashback, rewards, loyalty, or incentives-based products.

- Strong understanding of consumer behavior, gamification, and engagement mechanics.

- Hands-on experience writing PRDs, user stories, acceptance criteria, and managing backlogs.

- Data-driven mindset with proficiency in SQL / analytics tools / dashboards.

- Experience working with payment systems, offers engines, or rewards platforms.

- Ability to balance customer value with business economics.

- Excellent communication and stakeholder management skills.

Bonus :

- Experience in FinTech, E-commerce, Marketplaces, or Consumer Apps.

- Familiarity with fraud detection, abuse prevention, and offer optimization.

- Experience scaling loyalty programs to millions of users.

Benefits & Perks :

- Competitive Salary

- 12 Paid Company Holidays & 24 Paid Time Off

- 5 Days working ? Good Work/Life Balance!

- A Friendly & Supportive Culture!