Position Overview:

We are seeking an experienced Salesforce CPQ QA Engineer with strong manual testing expertise to support enterprise Salesforce CPQ implementations and Quote-to-Cash (Q2C) business processes.

The ideal candidate will have hands-on experience testing complex Salesforce CPQ solutions, including pricing, quoting, approvals, contracts, amendments, renewals, and integrations with ERP and Billing platforms. This is a business-critical role requiring both strong QA skills and a deep understanding of revenue operations workflows.

Key Responsibilities:

Manual Testing & Quality Assurance:

- Design and execute functional, regression, integration, and end-to-end test cases.

- Create detailed test plans, test scenarios, and test data.

- Validate business requirements and user stories during sprint cycles.

- Identify, document, and track defects through resolution.

- Support User Acceptance Testing (UAT) and release validation activities.

- Collaborate with Business Analysts, Product Owners, Developers, and business users.

Salesforce CPQ Testing:

- Test Salesforce CPQ configurations and customizations.

- Validate pricing calculations and discounting logic.

- Test product bundles, options, dependencies, and exclusions.

- Validate approval workflows and quote generation.

- Verify contract creation, amendments, renewals, and subscription changes.

- Execute end-to-end Quote-to-Cash testing.

Integration Testing:

- Validate integrations between Salesforce CPQ and:

1. ERP systems (SAP, Oracle, NetSuite, etc.)

2. Salesforce Billing

3. Revenue Cloud

4. Contract Lifecycle Management (CLM) platforms

5. External APIs and middleware solutions

Required Qualifications:

Salesforce CPQ Experience:

- 3+ years of hands-on Salesforce CPQ testing experience.

- Strong knowledge of Quote-to-Cash (Q2C) business processes.

- Experience testing enterprise-scale Salesforce CPQ implementations.

- Ability to independently create and execute test scenarios.

Salesforce CPQ Functional Areas:

- Candidates must have experience testing:

1. Product Bundles

2. Product Rules

3. Price Rules

4. Pricing Waterfalls

5. Discount Schedules

6. Quote Templates

7. Approval Processes

8. Advanced Approvals

9. Contracts

10. Amendments

11. Renewals

12. Subscription Products

13. MDQ (Multi-Dimensional Quoting)

QA Expertise:

- Functional Testing

- Regression Testing

- Integration Testing

- User Acceptance Testing (UAT)

- Defect Management

- Test Planning & Execution

- Root Cause Analysis

Salesforce Platform Knowledge:

- Salesforce CRM fundamentals

- Validation Rules

- Salesforce Flows

- Security & Permission Models

- Basic SOQL knowledge preferred

Key Manual Testing Scenarios:

- Candidates should have hands-on experience executing most of the following scenarios:

Product Configuration:

- Product bundle validation

- Product dependency testing

- Product exclusion testing

- Optional product testing

Pricing & Discounting:

- Price Rule validation

- Discount calculations

- Pricing waterfall validation

- Promotional pricing scenarios

- Contract pricing validation

Quote Management:

- Quote creation and modification

- Product add/remove scenarios

- Quote versioning

- PDF generation and document validation

- Multi-currency quoting

Approval Workflow Testing:

- Discount approval routing

- Multi-level approval scenarios

- Approval rejection and resubmission

- Delegation and escalation testing

Contract & Renewal Testing:

- Contract generation

- Subscription renewals

- Amendments

- Co-termination scenarios

- Early renewals

- Subscription upgrades and downgrades

MDQ Testing:

- Multi-year subscriptions

- Segment-based pricing

- Year-over-year pricing validation

- Amendment impacts on MDQ products

End-to-End Quote-to-Cash:

- Opportunity Creation

- Quote Creation

- Approval Process

- Order Generation

- Contract Creation

- Billing Handoff

- Renewal Processing

Integration Testing:

- Salesforce CPQ - ERP

- Salesforce CPQ - Billing

- Salesforce CPQ - Revenue Cloud

- Salesforce CPQ - External Systems

Preferred Qualifications:

- Salesforce CPQ Certification

- Salesforce Administrator Certification

- Revenue Cloud experience

- SaaS subscription business experience

- Experience working within Agile/Scrum environments

Nice to Have (Not Required):

- Automation testing experience with:

1. Provar

2. Selenium

3. Playwright

4. ACCELQ

5. Copado Testing